Customer Service & Returns
RETURNS:
All return requests must adhere to our Return Policy.
If you need to request a return, please do so from within your Customer Account Here.
GENERAL INQUIRIES:
For General Inquiries, please fill out the form below and we will reply within 1 business day.
Location
TLO Outdoors
213 Business Center Drive
St. Simons Island, GA . 31522
PHONE: (912) 324-7820
*Office and Warehouse Hours:
Mon - Thurs, 9am - 4:30pm
Fri - 9am - 12pm
*About those office hours:
These are just typical hours. Sometimes we are here earlier, sometimes (many times) later, and sometimes, not at all.
We aren't a retail store, so if you'd like to purchase our TLO branded items in-person, it's best to contact us before arriving.
Because like we said, those hours are just estimates. We created an e-commerce business because we didn't like the idea of being glued to a time clock or a desk. If the trout and reds are biting, or if the bucks are chasing does, we may be gone. If the Braves are playing a day-game, we're probably down the street at the local bar.
But one thing you can count on - we are taking orders on our website, replying to chats, texts, and getting our orders shipped on time.
Because after all - to have TLO (The Love Of) the great outdoors - you gotta get outside!